Steve Spevack's Blog

IT Recruitment


February 2011

New Requirement ! – Helpdesk / 1st Line Service Desk / IT Support – London – Perm

Skills: Helpdesk / 1st Line Service Desk, London. My client based in London (nearest tube station – Great Portland Street) is looking for a Helpdesk / 1st Line IT Support person. You must come from a Helpdesk / Service desk / 1st line Desktop Support role with some experience working in an ITIL environment (ITIL Foundation desirable) with technical (supporting & troubleshooting) experience of Server 2003 including Active Directory, Exchange, MS Office 2003/2007, Outlook, installation of Windows XP/Vista, Hardware setups, Ghosting of PC/Laptops, Re-imaging, with excellent customer services /communications skills – verbal & written. Role is a mixture of technical telephone and hands on support, you will act as first point of contact & communication channel between users & IT services, handle, monitor progress to resolution of incidents, problems & queries. Desirable skills include remote technical support, any 2nd line experience, MAC, network components – hubs, switches, firewalls.  If you meet all the criteria I will get back to you ASAP !

Location: London


Duration: Perm

Salary: £20k – £22.8k + Benefits


New Requirement ! – IBM iSeries Operator / Power Systems Analyst – Herts – Perm

Skills: IBM iSeries Operator / Power Systems Analyst, Herts – My client based in Hertfordshire, has a new requirement for a IBM iSeries Operator / Power Systems Analyst. You must have IBM Power Systems Operations experience – System i, with strong communication skills. Role involves technical support for the Power Systems at data centre’s, monitor systems availability & performance, responsible for new location set-ups on the System i systems including subsystem, job queue & output queue generation etc. Role does require out of 24 hours support; 1 week in every 3 or 4. This role is commutable from Watford, Hemel Hempstead, Milton Keynes, Luton, St Albans, Aylesbury and parts of North London – Borehamwood. Please send your most up to date CV ASAP as this is an excellent company to work for !

Location: Hertfordshire


Duration: Permanent

Salary: £28k + £2k on call + Good Benefits

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