Skills: Service Desk / Helpdesk Manager, Surrey. My client based in Woking, Surrey are looking for an Service Desk / Helpdesk Manager. You must have experience of working in an IT service management capacity in a dynamic business environment, experience of managing vendors & re-sellers, proven people management & leadership skills – both hands-on & administrative, experience of managing, motivating & mentoring a team of team of IT Service personnel, to ensure delivery of services, ITIL service delivery qualification is desirable. You will be responsible for drafting & agreement of SLA’s, ensure SLA’s are achieved & expectation are met, Supplier Management, Asset Management, provide visibility of IT performance & effectiveness against SLA’s etc. This role is commutable from Guildford, Woking, Crawley, Epsom, Reigate and some parts of South London, Croydon, Sutton. Please send in your CV ASAP for more information and a full job spec.
Location: Woking, Surrey
Salary: £35k + £3.5k Car Allowance + Progression + Benefits
Telephone:01442 291 8006
Fax:01442 291 801