Skills: Network Support Engineer, ITIL. My client based in London (nearest tube – Westminster), are looking for Network Support Engineer. You will be required to apply for Security Clearance to SC level after joining, if you do not already have such clearance. You must have excellent service delivery experience – ITIL certified (ideally), skills in switching and routing networks, excellent customer focus/dealing with end users, competent in MS Office. Any Cisco qualifications like CCNA’s are a bonus. You will be part of a team resolving issues over the phone and deskside ensuring the high availability of Media, Wireless, and Print Services to the client. Services include Wireless provision of guest and Business Critical services, Business Class Video Conferencing, and a fully managed Print Service. You will be responsible for: Ensuring services are delivered to the customer within the stated SLAs, developing and maintaining a positive client and supplier relationship in the pursuit of service excellence, primary Point of Contact for other Service providers within the complex and to the client for incidents and day to day issues, change management, development and maintenance of network Topologies to support service provision. Working hours are 40 hour week on a shift pattern covering the hours of 7am and 11pm, including some weekends. Please send in your CV ASAP for more information and a full job spec.
Location: London
Start:ASAP
Duration: Perm
Salary: £40k + Bonus + Benefits + Overtime
Agency:LATCOM
Contact:Steve Spevack
Telephone:01442 291 800
Email: Steve.Spevack@latcom.co.uk

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