Skills: 1st Line Helpdesk IT Support. Based in Manchester city centre my client has a new requirement for for an 1st Line Helpdesk IT Support / IT Administrator for an 3 months Fixed Term contract (You will be on my clients payroll paying £18k-£20k pro-rata –please do not send in your CV if you are looking for a daily or hourly rate- this role would suit someone who is available now or at short notice). You must have around 1 years experience within an IT support or 1st Line Support or IT Helpdesk role with excellent customer service skills/ telephone skills with basic knowledge of IT, Windows, Desktops, password resets etc. Role involves:

  • To effectively maintain relationships with external suppliers.
  • To maintain required documentation for compliance and internal policies.
  • To assist with the development and implementation of IT policies and procedures.
  • Day to day administration of the networks hardware, software, infrastructure and end users
  • To assist with IT Network and Systems issues.
  • To provide remote monitoring and on site system support.
  • To liaise with external web developers to maintain the venues’ websites.
  • To support the EPOS, ticketing and telephone system applications.
  • To monitor IT security and support the administration functions.
  • To support a number of IT projects, upgrade and change programmes.
  • To carry out other duties as required.

 

Keywords: 1st Line, Helpdesk, IT Administrator, Windows. Please send your CV ASAP and I will get back to you!

Location: Manchester

Start: ASAP

Duration: 3 months Fixed Term

Salary: £18k-£20k + Good Benefits

Agency:LATCOM

Contact:Steve Spevack

Telephone:01442 291 800

Email: Steve.Spevack@Latcom.co.uk

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