Skills Head of IT/ Infrastructure Manager. My client based North of Carlisle, Cumbria has a new requirement for a Head of IT/ Infrastructure Manager. Role is to manage the IT Operations team split over two locations with responsibility for infrastructure, voice and data communications and all elements of system support.


Role involves:


  • Lead and motivate operations team.
  • Manage IT business support helpdesk
  • Operational budget control
  • Ensure that all infrastructure and rollout projects are closely managed in line with relevant project management methodology.
  • Manage all services including 3rd party partners to the IT Operations budgets ensuring.
  • Act as IT Security Officer ensuring that all PCIDSS requirements are complied with and the departments adheres to the company’s Information Security Policy
  • Lead the business continuity team
  • In conjunction with the IT Director prepare proposals that satisfy current and on going business requirements.
  • Develop and encourage IT Operations Team ensuring that the skills necessary to support users are available.
  • Training and support programme for operational staff which will help them maximize the business benefit of new and existing systems.


You must have:


  • Ability to direct and drive the development of the company’s existing and proposed system assets in such a way as to progressively add value whilst keeping the level of change manageable.
  • Ability to understand, define and document business requirements in a way that relates to current or proposed solutions.
  • Strong leadership, personal and communication skills giving the ability to inspire and motivate both IT and Business staff.
  • Team player who can highlight issues to the management team and the potential impacts to the business.
  • Inquisitive and progressive mind set leading to the generation of new and different ideas that add value.
  • Ability to deal with crisis situations logically and calmly.
  • The ability to see difficult problems through to a solution



Please send in your CV ASAP to work for a great company!.

Location: Carlisle, Cumbria


Duration: Perm

Salary:£Neg + Car + Good Benefits


Telephone:01442 291 800