Skills IT Team Leader. My client based in Basingstoke, Hampshire are looking for an IT Team Leader. You must have:


  • Significant experience of managing IT teams.
  • Broad knowledge of IT and communications services and technologies.
  • Experience of developing IT plans, covering: Infrastructure, Services, Risk and Security.
  • Experience of implementing ITIL v3 based process frameworks – awareness would be sufficient.
  • Experience of implementing and developing IT Management Systems.
  • End user device support and configuration: PC, Printer, Mobile.
  • Microsoft Operating Systems both desktop and Server 2003 onwards.
  • Experience with Microsoft Office systems and applications, including SQL Server and Exchange Server.
  • Active Directory and Domain management
  • Security Technologies: Access control, Threat Management, AV, Content Filtering, IPS, DDOS.
  • Network Technologies: LAN/WLAN/WAN.
  • Server Technologies: Microsoft Server, Virtualisation.
  • Storage Technologies: SAN architecture, Backup.
  • UC Technologies: IP voice, Collaboration.



You will be responsible to supervise a team of internal IT technicians, and to define future IT plans and strategies. Role involves:

  • Ensure that overall performance of the team meets: customer service level requirements, operational performance targets, financial objectives, and compliance criteria.
  • Establish a Training and development framework that will ensure the team has the necessary: technical, process, customer and business competencies, as well as clear career development paths.
  • Establish relationships with key internal stakeholders, including the management of regular: performance and planning reviews.
  • Establish an IT Plan that continually develops the team and IT systems in line with business needs and industry best practice.
  • Establish and develop an ITIL v3 based process framework covering internal functions and interfaces to other business functions.
  • Supervise a team of IT Technicians responsible for providing:
    • End user support.
    • IT infrastructure maintenance and management.
    • Provide technical resources for customer deployment and support where required.
  • Provide technical support where required and act as first escalation point for internal IT issues.
  • Define and manage the internal IT risk register and internal IT security plan.
  • Define and implement future IT system plans and strategies in line with business requirements and industry best practice.
  • Manage small internal IT projects.


Please send your CV ASAP and I will get back to you.

Location: Basingstoke, Hampshire


Duration: Perm

Salary: £40k + Bonus + Good Benefits


Contact:Steve Spevack

Telephone:01442 291 800