Skills Solutions Specialist – Networking or Storage – designing complex integrated technology solutions. My client based in Basingstoke, Hampshire are looking for an Solutions Specialist to specialise in Networking or Storage. You must have:

 

  • Significant experience of providing Tier-3 support covering complex: Incident, Problem and Change Management.
  • Significant experience in designing complex integrated technology solutions.
  • Broad knowledge of IT and communications services and technologies.
  • Experience in defining and implementing design, build and operational standards.
  • Experience of developing technology and service plans. Including the production of white papers and business cases.
  • Experience of implementing and developing support systems and tools: Monitoring, Management, Automation.

 

Technical Experience:

  • End user device support and configuration: PC, Printer, Mobile.
  • Microsoft Operating Systems
  • Active Directory and Domain management
  • Security Technologies: Access control, Threat Management, AV, Content Filtering, IPS, DDOS.
  • Network Technologies: LAN/WLAN/WAN.
  • Server Technologies: Microsoft Server, Virtualisation.
  • Storage Technologies: SAN architecture, Backup.
  • UC Technologies: IP voice, Collaboration.

In depth technical knowledge (including recognised industry or supplier certification) in at least one of the following:

  • Network Technologies: LAN/WLAN/WAN.  Preferably Cisco, Juniper, or Dell.
  • Storage Technologies: SAN architecture.  Preferably Dell EqualLogic or EMC

 

You will be responsible for the complex: design, deployment, and support of IT and communications solutions for external and internal customers. Covering: customer solutions, shared infrastructure and internal IT infrastructure and services. Role involves:

  • Provide pre-sales support to define integrated technical solutions in line with customer requirements. Produce, or assist in the production of high level designs and technical inputs to proposals.
  • Where required, take on a design lead role for specific bids or projects that ensures that individual technical designs for solutions integrate seamlessly to deliver customer requirements. This may require co-ordination of design input from internal teams, partners and 3rd
  • Produce technology specific, and solution based detailed designs.
  • Complete the complex aspects of building, deploying and testing components, platforms and solutions.
  • Produce and maintain standard templates for design, build, and testing.
  • Provide Teir-3 technical support for: Internal IT, Shared Infrastructure and customer solutions. Act as the co-ordination point across internal teams, partners and 3rd parties to resolve complex issues.  Covering: Incident, problem and change management.
  • Assist, and in some cases lead, the production of: solution papers, business cases and risk assessments for shared infrastructure and internal IT projects.
  • Investigate, evaluate, review and document new technologies and services, including attending appropriate seminars and conferences.
  • Work with internal teams, partners and 3rd parties to develop and manage new services and technologies.
  • Support Customer Services and Operational teams to develop, implement and enhance best practice technical support policies and processes.

 

Please send your CV ASAP and I will get back to you.

Location: Basingstoke, Hampshire

Start:ASAP

Duration: Perm

Salary: £55k + Bonus + Good Benefits

Agency:LATCOM

Contact:Steve Spevack

Telephone:01442 291 800

Email: Steve.Spevack@Latcom.co.uk

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