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IT Recruitment

New Requirement! – Infrastructure Manager / IT Manager – London, Perm

Skills: Infrastructure Manager / IT Manager with 3rd Line Support. Based in London (nearest tube – Tottenham Court Road) my client has a new requirement for an Infrastructure Manager / IT Manager. My client offers a superb working culture, excellent holiday entitlement (28 to 33 days) and relaxed environment. You will manage the design and development of the IT Infrastructure, researching and proposing new solutions. You will ensure excellent service delivery through liaison with users and resolutions of faults on all networked equipment. You must have excellent communication and presentation skills, you would be comfortable maintain and developing external suppliers and relationships. You must have a proven track record working with a variety of solutions including:

  • Exchange 2010
  • MS Office 2013
  • Active Directory
  • Windows Server
  • Cisco
  • Citrix XenApp
  • WAN/LAN and MPLS
  • Cisco switching/networking
  • Solarwinds
  • Service Desk Software
  • ITIL
  • Skype
  • SQL Server
  • HP Storage

 

You will be managing the day to day operational activities, staying abreast on current issues affecting business critical applications and ensure the team support activities align with IT polices, proactive fault finding and resolution using in house software tools & 3rd Line Support.

 

Please send in your CV ASAP for a full job spec and more details.

 

Location: London

Start: ASAP

Duration: Perm

Salary: £45k-£50k + Good Holiday Allowance + Good Benefits

Agency:LATCOM

Contact:Steve Spevack

Telephone:01442 291 800

Email: Steve.Spevack@latcom.co.uk

New Requirement! – 3rd line Infrastructure Support Engineer / Hand on IT Manager – Herts, Perm

Skills: 3rd line Infrastructure Support Engineer / Hands on IT Manager. Based in Berkhamsted, Herts my client has a new requirement for an 3rd line Infrastructure Support Engineer / Hands on IT Manager. My client offers a superb working culture, excellent holiday entitlement (28 to 33 days) and relaxed environment. You will be responsible for maintaining efficient operation and administration of the IT infrastructure, as well as to conceive, plan and implement new technologies. You must be proactive and customer focused approach as well as excellent communications skills. You must have a proven track record working with a variety of solutions including:

  • Exchange 2010
  • MS Office 2013
  • VMware
  • Active Directory
  • Windows Desktop
  • Windows Server
  • Cisco
  • Citrix XenApp
  • WAN/LAN and MPLS
  • Cisco switching/networking
  • Solarwinds
  • Skype
  • SQL Server
  • HP Storage

 

Please send in your CV ASAP for a full job spec and more details.

 

Location: Berkhamsted, Herts

Start: ASAP

Duration: Perm

Salary: £35k-£40k + Good Holiday Allowance + Good Benefits

Agency:LATCOM

Contact:Steve Spevack

Telephone:01442 291 800

Email: Steve.Spevack@latcom.co.uk

New Requirement! – UX Designer – Kent, Fixed Term Contract

Skills: UX Designer. Based in Chatham, Kent my client has a new requirement for an UX Designer for an Fixed Term contract until March 2019 (You will be on my clients payroll paying £37k pro-rata –please do not send in your CV if you are looking for a daily or hourly rate, this role would suit someone who is available now or at short notice).

 

You must have experience in:

  • Excellent interface and interaction design skills .
  • Excellent navigation and architecture skills.
  • Experience of online applications and software including web content management systems, social media platforms, Adobe Photoshop and Microsoft Office.
  • Good experience of search engine optimisation and article construction.
  • Experience of usability and best practice content design principles.
  • Experience of applying web accessibility principles and requirements.
  • Experience of metrics reporting and traffic analysis for example Google Analytics.
  • Awareness of HTML and CSS.
  • Understanding/interests of new technologies (touchscreen devices, smartphones, smart TV, etc).
  • Be customer focused and dedicated to ensuring a high quality of service .
  • Precise and high attention to detail .
  • Must be commercially minded as well as editorially aware.
  • Must be passionate about uses of design/information architecture/usability/accessibility.
  • Disciplined yet flexible enough to work in matrix situations.
  • Demonstable ability to analyse and interpret complex information and situations. Ability to develop solutions and plans for the medium term.

 

As an UX designer you will work within the Digital Services team to determine user experience across multiple platforms and devices. You will define the interactivity and user experience for a variety of services, designing solutions that balance user needs with business goals and technical capabilities. You should be driven by finding out how and why people use the services, and passionate about communicating these needs – designing effective solutions to problems that can be evidenced.

 

Please send in your CV ASAP!

 

Location: Chatham, Kent

Start: ASAP

Duration: Fixed Term contract until March 2019

Salary: £37k + Good Benefits

Agency:LATCOM

Contact:Steve Spevack

Telephone:01442 291 800

Email: Steve.Spevack@Latcom.co.uk

New Requirement! – SQL DBA – Herts, Perm

Skills: SQL DBA – High Availability, Disaster Recovery, Performance tuning and optimization, SQL 2008-2016. My client based in Hemel Hempstead, Hertfordshire, has a new requirement for a SQL DBA. You must have:

 

  • Experience with Database Administration for MS SQL Server 2008-2016.
  • Experience in troubleshooting and resolving database problems.
  • Experience in Performance Tuning and Optimization (PTO), using native monitoring and troubleshooting tools.
  • Experience with backups, restores and recovery models.
  • Knowledge of High Availability (HA) and Disaster Recovery (DR) options for MSSQL Server.
  • Experience in implementing operational automation using scripts.
  • Knowledge of indexes, index management, and statistics.
  • Good communication and documentation skills.

 

Role is to:

  • You will be largely responsible for providing operational database services to the organization. This is primarily a production DBA role. Some of the primary responsibilities of this role would include owning, tracking and resolving database related incidents and requests, fulfilling requests and resolving incidents within SLAs, reviewing service related reports (e.g: database backups, maintenance, monitoring) on a daily basis to ensure service related issues are identified and resolved within established SLAs, responding to database related alerts and escalations and working with database engineering to come up with strategic solutions to recurring problems.
  • You will require a service oriented mentality, high sense of ownership of the problems and requests assigned, focus on managing and resolving issues in alignment with the SLAs, establishing and maintaining communication with technology customers to keep them updated with status of their requests, initiating and performing changes on production systems and proactively escalating any issues that cannot be resolved within the established timeframes.
  • Define, develop and execute strategies to ensure SQL services are delivered to best practice consummate with the risk and security demands of the business.
  • Ensure development teams across the business are supported such that queries against the SQL databases are optimised, including indexing and design support.
  • Deploy third party vendor database change scripts.
  • Troubleshoot service issues within the SQL services, including after-hours and weekend.

 

This role is commutable from Watford, Milton Keynes, Luton, St Albans, Aylesbury and parts of North London – Borehamwood. Please send your most up to date CV ASAP as this is an excellent company to work for !

Location: Hemel Hempstead, Hertfordshire

Start:ASAP

Duration: Permanent

Salary: £45k + Good Benefits

Agency:LATCOM

Contact:Steve Spevack

Telephone:01442 291 800

Email: Steve.Spevack@Latcom.co.uk

New Requirement! – Software Tester / IT Tester – Automated – Herts, Perm

Skills: Software Tester / IT Tester – Automated. My client based in Hemel Hempstead, Hertfordshire, has a new requirement for a Software Tester / IT Tester. This is a stand-alone role and you will be responsible for the overall software testing strategy and execution across the group in this new green fields area using best practices. I am looking who has experience of implementing automation, full software testing lifecycle, testing in .Net development environment, using TFS or similar, with excellent communications skills. Role is to:

 

  • Define, develop and execute testing strategies to ensure software products are fit for purpose.
  • Write test scripts and execute test cases.
  • Undertake/faciltate functional testing of web based, tablet and desktop based applications.
  • Undertake/facilitate integration testing & User Acceptance Testing.
  • Work across various teams, including infrastructure, Commercial Systems and Finance Systems.
  • Contribute to a continuous improvement programme across the IT services and development teams.

 

This role is commutable from Watford, Milton Keynes, Luton, St Albans, Aylesbury and parts of North London – Borehamwood. Please send your most up to date CV ASAP as this is an excellent company to work for !

Location: Hemel Hempstead, Hertfordshire

Start:ASAP

Duration: Permanent

Salary: £30k-£35k + Good Benefits

Agency:LATCOM

Contact:Steve Spevack

Telephone:01442 291 800

Email: Steve.Spevack@Latcom.co.uk

New Requirement! – 2nd Line Desktop Support, Windows Server & Citrix XenApp – London, Perm

Skills: 2nd Line Desktop Support, Windows Server & Citrix XenApp with exposure to 3rd Line support. Based in London (nearest tube – Monument) my client has a new requirement for an 2nd Line Desktop Support person with exposure to 3rd Line support/infrastructure and exceptional customer services /communications skills – verbal & written. My client are looking for an experienced desktop support technician who has had exposure to 3rd line and infrastructure technologies and is looking to take the next step in your IT career. This is an exciting opportunity to join an organization that is on the cusp of embarking on a major new IT service strategic initiative.

 

You must technical experience of:

  • Thin client environment (Windows Terminals Services/ Citrix XenApp)
  • Active Directory
  • Windows 7
  • Windows Server 2008
  • MS Office 2007 and above
  • TCP/IP, DHCP and DNS implementation and troubleshooting
  • Hardware, printers, scanners, laptops, desktop support

 

Any skills in Linux, MS Exchange, Group Policies, Virtualisation/VMware, MDM would be a bonus!

 

You will be working with the desktop support team to provide excellent customer service and specialist support to staff. Your will develop your existing 3rd line skills and with the infrastructure team learn new technologies.

 

Please send your CV in ASAP for a great role and opportunity !

 

Location: London

Start: ASAP

Duration:Perm

Salary: £34k + Development Opportunities + Good Benefits

Agency:LATCOM

Contact:Steve Spevack

Telephone:01442 291 800

Email: Steve.Spevack@latcom.co.uk

New Requirement! – C# Developer / Software Developer – 2 years C# experience – North London, Perm

Skills: C# Developer / Software Developer – 2 years C# experience  . My client based in North London / Cheshunt has a brand new role for C# Developer / Software Developer. You will be required to apply for Security Clearance to SC level after joining, if you do not already have such clearance. You must have at least 2 years experience in C#, application development with WPF/XAML environment and at least one of the following: SQL Server, PostgreSQL or RDBMS.

 

Job Role

  • To develop & maintain end-user software solutions.
  • To develop & maintain production and scheduling software.
  • To participate in all aspects of the software development lifecycle.
  • Interpret written business requirements and technical specification documents.
  • Perform coding to written technical specifications.
  • Investigate, analyse and document reported defects.
  • Perform maintenance programming and correction of identified defects.
  • Create, document, and implement unit test plans, scripts, and test harnesses.
  • Create and maintain technical documentation using defined technical documentation templates.
  • Perform related duties as assigned.

 

For further information please send in your CV.

 

Location: North London / Cheshunt

Salary: £30k + Good Benefits

Start: ASAP

Duration: Perm

Agency:LATCOM

Contact:Steve Spevack

Telephone:01442 291 800

Email: Steve.Spevack@Latcom.co.uk

New Requirement! – Service Delivery Manager – ITIL – Hampshire, Perm

Skills: Service Delivery Manager – ITIL. My client based in Basingstoke, Hampshire, are looking for Service Delivery Manager. The ideal candidate will be very presentable with a degree of gravitas that inspires confidence in customers and stakeholders alike. You will be able to analyse data and present findings and service improvements. You must be a great communicator that can work with technical and non-technical people alike. Good experience of what makes a successful SDM department and able to step into an area where this is very embryonic, and build the processes with us. Must have BRM experience. I am looking for someone who manages the relationship between services and customers is a must.

 

You must have:

  • ITIL v2/3Foundation as a minimum.
  • Broad knowledge of IT and communications services.
  • Significant experience in a Service Delivery Management role.
  • Experience of implementing ITIL based process frameworks.
  • Experience of implementing and developing IT Service Management Systems.
  • Familiarity of Network infrastructure and design.
  • Proven track record in Solution design and implementation.
  • Demonstrable detailed report writing skills.
  • Confident manner as will need to negotiate and present to C-level Executives.
  • Ability to train, motivate and provide mentoring to the team.

Role involves:

  • Ensuring services are delivered to customers within the stated SLAs.
  • Providing monthly reporting and analysis, with associated action plans.
  • Chairing regular service reviews with customers.
  • Supporting Business / Sales managers at reviews and when preparing bids.
  • Developing and managing mechanisms for driving continuous service improvement, and improving Customer Satisfaction.
  • Working with the Customer Services Manager and fellow Service Delivery Managers to develop and manage a framework of: Process, Reporting, and System Standards for Service Delivery Management.
  • Supporting Business Units with account development opportunities.
  • Identify and work with the support teams to minimise the need for clients on-site support by maximising what can be done remotely from the IT Service Desk.
  • Preparing and presenting changes to the customer, and ensure this complies with documented procedures.

 

Please send your CV for more information and a full job spec!

Location: Basingstoke, Hampshire

Start:ASAP

Duration: Perm

Salary: £40k + Bonus + Good Benefits

Agency:LATCOM

Contact:Steve Spevack

Telephone:01442 291 800

Email: Steve.Spevack@latcom.co.uk

New Requirement! – Helpdesk Team Manager / Service Desk Team Leader – Hampshire, Perm

Skills: Helpdesk Team Manager / Service Desk Team Leader. My client based in Basingstoke, Hampshire, are looking for Helpdesk Team Manager / Service Desk Team Leader. You must have had direct line management responsibility for 3 or more 1st line IT Service Desk staff handling technical issues and requests through to fulfilment (not just log and flog). You must be a good delegator and finisher. The ideal candidate will be great at inspiring a can-do team culture and can demonstrate this in an interview.

 

You must have:

  • 2 plus years working as a Service Desk Team Leader.
  • Good experience with a call logging/management tool.
  • Direct line management responsibility for 3 or more individuals working in a first line environment – including team scheduling, goal setting and day to day management.
  • Performance management and coaching to ensure continual development and
  • Experience with Active Directory and Exchange to the extent of creating and managing users and permissions.
  • Experience of handling escalations and major incidents.
  • Proficient at analysing and interpreting statistical data to continually improve processes.
  • ITIL (V2 and/or V3) Foundation certification.

The current team work covering Monday to Friday with a rota spanning from 8am to 6pm with a half hour break for lunch.

 

You’ll be a career minded IT Team Leader with a demonstrable can-do attitude, excellent customer service skills and able to roll your sleeves up and help the team develop a best practice support model. There are lots of opportunities to develop great skills and my client are motivated to meet exacting standards set by the Service Desk Institute (SDI) which will involve working with the SDI auditors and the team to create a 3 star and future award winning team. Role offers excellent opportunities to grow your knowledge, industry exposure and CV.

 

Location: Basingstoke, Hampshire

Start:ASAP

Duration: Perm

Salary: £35k + Bonus + Good Benefits

Agency:LATCOM

Contact:Steve Spevack

Telephone:01442 291 800

Email: Steve.Spevack@latcom.co.uk

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